Ordering and bookings
Customers place orders or book services by chatting, straight into your system.
Meet your customers on WhatsApp.
WhatsApp is how Africa communicates, so we build it into the systems we make: orders and bookings by chat, OTP sign-in, receipts and job updates, and AI assistants that understand local languages. We handle the WhatsApp Business setup, message templates and the connection to your system.
What we deliver
Notifications and receipts
Order updates, receipts, reminders and statements sent automatically.
OTP sign-in
Passwordless login with one-time codes over WhatsApp.
AI assistants
Chat assistants that answer questions and capture requests in African languages.
Technology
- WhatsApp Business Platform
- Gemini / Claude / OpenAI
- .NET
How we work
- 01
Discover
We learn your process and agree a fixed scope and milestones.
- 02
Design
Screens and data flows you can review before we build.
- 03
Build
Weekly progress you can see and test, with automated quality checks.
- 04
Launch & support
Deployment, training and ongoing support.
Frequently asked questions
Do I need the WhatsApp Business API?
For automation at scale, yes. We help you register, verify your business and set up approved message templates.
Other services
iNdex Tech Solutions
Let's build something that keeps working.
Tell us about your business or project. We reply within one business day — on WhatsApp, by email or with a call.