Times time, attendance and payroll questions
Find practical answers about how Times handles attendance, payroll, employee records and getting started.
View this section on Times →Is the Times payroll SARS compliant?
Times works out PAYE from the SARS 2026/27 tax tables (annual-equivalent method with age rebates), UIF at 1% for the employee and 1% for the employer up to the ceiling for the pay period, and SDL at 1% unless you are exempt. It gives you EMP201 figures every month and CSV working papers for EMP501, IRP5/IT3(a) and the UI-19 list. The rules are kept as a versioned rule pack that is reviewed every tax year, and each pay run records the version it used.
How do employees clock in?
Four ways, all with the same rules: the Times app on their own phone (location checked against the site geofence), a shared tablet in site kiosk mode with employee number and PIN, the Clock in screen on the iNdex POS till, or a WhatsApp message to the business number.
How does the GPS geofence work?
Each site has a location and a radius (100 m by default). When someone clocks in on their phone, the distance to the nearest site is measured. You choose whether a clock-in outside the radius is refused or accepted and flagged for a manager to review.
Does Times use fingerprint or face scanners?
No. The fingerprint on the clock button is only the icon. Identity comes from the employee's own phone, which is linked to one account at a time, or from the employee number and PIN at a kiosk or till. Five wrong PINs lock the account for ten minutes.
What happens if someone forgets to clock out?
While someone is clocked in, the app watches the site geofence. If their phone leaves, the app notes the time and offers to clock them out at that time; nothing is clocked out automatically, and the manager sees that the employee reported the time. If nobody acts, the server closes the shift after its scheduled end, marks it for review, and payroll waits until a manager has checked it.
Does the clock-in app work without signal?
Yes. With no signal, a tap is saved on the phone and sent automatically when the phone is back online, with the time of the original tap. The server accepts saved taps up to 24 hours old.
Can I use Times without the payroll?
Yes. Attendance (staff, rosters, clocking, leave, loans and the live board) and payroll (pay runs, payslips, statutory figures and payouts) are separate modules on your iNdex account. Switch on Times for attendance alone, or add payroll when you are ready.
How much does Times cost?
Times is quoted for each business, with or without payroll, based on the size of your team and the number of sites. You can create an account and try it with your own team on the free trial, ask us for a quote, and see the iNdex POS plans on the pricing page.